Feedback

Some of these are long but we've included them as they may be helpful to customers with similar skin concerns. (Press reviews can be found on the News & Articles page.)

I'd like to take this opportunity to thank you again for your wonderful products and service.  I've always had questions answered promptly and really appreciate the condition of my skin from using Mir. I suffered horribly with rosacea when I first started using Mir products and wrote to you for advice. You reminded me that your products were skin care, not skin cure. Well, I had already been through the gamut of doctors but have managed to nurture a significant improvement in my rosacea via diet and wellness (and a couple natural products).  And through it all, Mir has kept my skin, no matter how red and inflamed, in the best shape it could be at the time. I'm really afraid to try anything else now!  (Janice L., USA)

I know you must hear this all the time but your cleansing gel is an absolute miracle product. It's literally saved my skin! Thanks as always for your great customer service. (Linda S., Vermont USA)

I received my Mir travel pack on Saturday morning and instantly flew to the bathroom to try them out.  I'm delighted with them, my skin feels calm and comfortable from the first use. I almost cried with joy to have found a range that sets me free, free from the bind of blindly throwing good money after bad on expensive ranges that promise the earth and fail to deliver. After spending 25 years searching for something that would help my skin, I've found it! I can't thank you enough.  (D. L., UK)

I enthusiastically and emphatically recommend Mir to anyone with sensitive skin. My skincare routine is the simplest it has ever been yet my skin has never looked better.  (Cindy O., USA)

After three months use my skin is transformed, no more spots, redness and even those pesky fine lines seem to have melted away, oily areas are less oily and my cheeks are supple and smooth instead of tight and dry. Every item in the range feels cool and clean.  It takes a couple of minutes a day to use and after just three months I feel like a new person. I can tell you that there IS something better than being rich and thin - it's having great skin. Before Mir, I tried every natural, sensitive skin care range and all those dermo lines: Dermalogica, Green People, Sk11, Creme de la Mer (horrendous), Dr Hauschka, Sher System, Clarins, Eve Lom, Amanda Lacey, Liz Earle, Chantecaille and all those holier than thou organic ranges which promise so much and deliver nothing but irritation and zits.
 
One tip: I started with a sample set, cleansing gel and refresher and ordered the moisturiser, exfoliater and argan once the samples ran out. This was a great way to go. (M. W. Chelsea, London and LA.)

I have been using Mir for about 6 weeks and can honestly say that my skin is in the best condition it ever has been. Having read Gisèle's philosophy on skin care I have been re-educated ... I prefer to let my skin breathe these days.  (Sarah G., Holland Park, London)

I have tried absolutely every range of "sensitive" skin care going and am so happy to have finally found a genuine skin range that my skin loves.  Thank you so much, your moisturiser is without a doubt the best that is available on the market. (Olivia L. London)

I just wanted to let you know that I received a sample set from you on Monday and have been so impressed with the products after a couple of days use that I had to repeat the process several times! 
I do not have huge problems with my skin, it is oily/reactive and I find it very hard to find products with a suitable consistency and without a fragrance.  I do rather like a thicker consistency moisturiser but the addition of the argan oil counteracts any tightness I feel and I fully support the idea of looking at the skin and deciding what it needs rather than doing the same thing every morning/evening.
I applaud the ethos of the company and have found all the information extremely interesting.  Thank you for a great range, the coolness of the products is unbeatable!
[Update: After 1 weeks use I am noticing good things about my skin! I am extremely pleased with how it feels after using the products, soft, cool and comfortable. I am particularly delighted that I can use a moisturiser around my nose, although I am oily in that area I still need to moisturise after cleansing and yours does not leave an oily slick.  Fab stuff.  (Jan Pooler, West Midlands, UK)

I am delighted with your products which I've been using for about 7 weeks now. As someone with highly sensitive skin - possibly partly exacerbated by being advised many years ago to use very hot water when I tried the Erno Lazlo range to help my spots - I have found almost everything makes my skin burn and tingle. The couple of things I used recently, which didn't burn, clogged my pores instead.  I stuck to your instructions on the Fact Sheet and introduced the products gradually and  my skin felt cool, comfortable and smooth from the start.  I now look forward to my morning and evening ritual and feel comfortable in my skin for the first time in years. Many thanks for that.  (Sarah Wickremeratne, UK)

Obviously the very fact that I'm ready to order my third set of Mir products speaks volumes about how fantastic I think they are!  After the first 48 hours of using the full program, I could see a definite turn-around in my skin. There were less new spots and the existing ones were nowhere near as angry or inflamed looking. After 4 weeks, I decided to stop using the antibiotics prescribed by my doctor as I could not see the benefit. Now, 4 months after I started using the Mir system, I can count 2 (very small) pimples on my chin and jaw line. Considering I have to wear full make up every day to work because I work in the cosmetics industry, I think this is a fantastic result. My self confidence has returned and all of my friends and family have noticed a big difference in me. I am very confident to recommend your products to people with genuinely sensitive skin and also anyone who just wants a good quality, simple range of skin care products without the unnecessary fuss or frills of most designer ranges. I also want to thank you personally for taking the time to help me understand my skin's needs ... your hands-on approach to business is truly unique selling point for your brand!!!  I just hope that I have been able to help your business in return as I have recommended the Mir products to dozens of my clients suffering in similar ways to myself.  (Susan Y. UK)

Just a quick e-mail to let you know that your products are fantastic. I am 37 years old and in the past 18 months have developed what I think is sensitive skin, I developed a cluster of spots on the left side of my cheek and also on my chin and nose, my nose and chin are slightly oily. Anyway, whatever I've tried - and believe me I've tried loads of cleansers, toners, moisturisers and spot creams, I've spent between £60 and £90 on these routines each time ranging from L'Oreal, Simple, Clean and Clear, Clinique and none of them worked but just seemed to make things worse. I read everything on your site and decided that I would order the sample set to give it a try. They arrived last Saturday and I started using them straight away. At first the only difference I could see is that my skin felt softer and it did not dry out after cleansing, but my spots did not seem to get any better, anyway when cleansing my face this morning I noticed my spots are clearing, I don't have as many and they are not as red as they were.  I am absolutely thrilled with your products and will continue to use them for the rest of my life. I have also bought the full Mir Complete Set and cannot believe that I have actually found a skin routine that actually works and it only takes five minutes to do each morning and evening. The Refresher and Argan oil mixed together are a fantastic eye make-up remover, so no more harsh removers for my eyes. Thank you and kind regards. (Mandy, Tingley, West Yorkshire)

I was most impressed with the sample set I ordered a couple of weeks ago and have now ordered two sets of the full range. I also ordered a further sample set which I intend to give as a present to "spread the word". I recently underwent surgery to remove a basal cell carcinoma on my face. I have a further two suspect areas so it is vital for me to use pure products and I am delighted to have found MIR. I am using the top plastic surgeons and cancer specialists in London as well as a wonderful nutrition expert and I will be telling them about the MIR range. I am encouraged to do so by the amazing results I have had with the Argan oil on my scar which has healed incredibly well. I did a test and only used the oil on one of my two scars and the difference is remarkable.  (A. M. UK)

I absolutely love the contribution you have made for all us women (and men) who search for health and healing of our sensitive/rosacea skin. I wanted to tell you how much I appreciate what you've done by making a line of products that are superb! I never thought I would love a line of products this much because every time I tried anything (and  I think I've almost tried everything) it always failed. Your products are perfect for my skin.  Thank you, thank you, thank you. 
I would also like to let people know that it takes time to get your skin balanced, so just stick with Mir products and you will NOT be disappointed  In fact you will be very happy! Thank you so very much Gisele, sincerely from a tried and true customer. (Jennifer WM USA)

In addition to a Mir Gift Voucher, I also received a Mir Sample Set for Christmas. I have been using the samples for the past few weeks and am SO excited about the products. It's the first time in my life that I can wash my face without the result being red and tight and dry.  (Jennifer F. USA)

Thank you for bringing such wonderful products into my life. My skin has never looked or felt so good. You and your products are a true Godsend.  From someone who has suffered from cystic acne that is no small compliment!!!  (Rhonda C. USA)

Just to say I received the samples on Saturday thanks so much. I've tried it all and the cleansing exfoliator is amazing, the beads feel like they are really doing their job and the gel doesn't disappear into nothing which means the product lasts. The moisturiser is also light and I haven't tried anything quite like it. My skin is already looking radiant which is great being 7 months pregnant. I have tried and tested many skin care products over the years due to my blemish/spot prone skin including SK11, Dr Haushka, Eve Lom to name but a few.  So just to say you have a very satisfied customer and I will be ordering the whole set tout-suite.  (Diana, London)

I am now into my second week of using the products and already I can see a slight improvement. That is not faint praise by the way, anything else I have tried in the past five years or so has resulted in an immediate disimprovement. The products are absolutely beautiful to use, I was so pleased with the smell, texture etc that I ordered the full sizes immediately after using them for the first day.  (C. O'B.  Ireland)

What I find truly remarkable is that after being mercilessly assaulted day in and day out with claims of anti-aging this and anti-oxidant that - and having fallen for my share of these claims - a skincare line that makes no promises to treat anything has returned my skin to a more youthful normal state. My skin seems to have integrity again, from the inside out, no products sitting on top so-called softening, firming, or smoothing but my skin looking and behaving like real young, healthy skin.  (Hillary S., USA)

I have never come across more gentle skin products...for once I am able to throw out empty bottles rather than those which have hardly been used. I was impressed from the start as to how professional Gisèle Mir has been, both in a business sense and in her knowledge about skincare. I've found her to be highly committed to and passionate about what she is doing and she has never failed to provide exemplary customer service and after sales advice. She is genuinely interested in helping customers use the Mir range in the best way for them and also how to go about caring for their skin in general.  (Susan R. Glasgow, Scotland)

After a lifetime of struggling with sensitive, allergic skin I have finally found the solution in your wonderful range of products - no more flare ups or itchy red skin. (Grandma A. UK)

I've been thinking that I have become very complacent about my skin over the last year or so. Where I used to think of myself as having problem skin, I now think of myself as having perfectly normal skin. I no longer worry that anything I try is going to break me out and it's going to take weeks to recover from it. It really seems like my skin is much less sensitive now and much less inclined to break out every time I experiment with some new makeup or sunscreen or eye cream or hair product. I've even had a few people tell me that I'm so lucky to have such good skin that I don't need makeup.
I've also noticed that I can kind of tune up my skin if it's a bit off by simply slowing down and spending a little more time washing my face each day. It seems like there's an immediate benefit to leaving the cleansers on a little longer and really being careful to wash every little nook and cranny.  (Michelle P., California, USA)

Thank you so much. I really can't believe what a difference your products make. I was trying to stretch out the samples since they are rather expensive - but worth it - for a school teacher's salary. I used up some products I had prior to finding Mir and I could tell the difference in no time! To be honest, I am surprised what a difference your products make to my skin.  (Jennifer B., USA)

I LOVE these products!  In the past 2-3 years, I have tried so many skincare lines which at first were wonderful, but soon enough my skin would be breaking out, itchy, completely unable to tolerate what I was using. I NEVER thought it would be possible to have clear, glowing skin with only a few products and NO acne products, but I DO!  (Kerri C., USA)

I just had to write and tell you how thrilled I am with your products. I'm recovering from an unfortunate experiment with BHAs and my skin has been a mess - red, itchy dry! I have so many different products under my bathroom sink I could start my own cosmetics counter - but none of them worked. Then I ordered the Mir sample set and in just four days my skin has cleared up, stopped itching and feels soft and smooth. Thank you, thank you, thank you!!!  (Mary M., California, USA)

My skin is looking better than it ever has thanks to the Mir products. It is never greasy or irritated now  I am so thankful I didn't stop using Mir - thank you for creating such gentle products for sensitive skin  (Julie S., USA)

I've been using your skin products for a week now and there is such a difference... I'd tried everything from antibiotics (they work, but it's not a long time solution!) to every skin product going, and it's the first time I've noticed an improvement in years!  Many thanks.  (Melanie H.  UK)